Please read this policy carefully before using Reddy Anna Book.
Last updated: August 14, 2025
We appreciate your trust in Reddy Anna. This Refund Policy explains when deposits may or may not be reversed. Our goal is fairness, transparency, and compliance with applicable laws.
Policy applies to deposits made to your fantasy/betting wallet. You must be 18+ (or legal age in your state) and provide accurate details. Jurisdictional restrictions may apply; always follow local laws.
As a rule, deposits are non-refundable once credited, because balances can be used instantly for real-time events, affecting market integrity and other participants.
Exceptions need investigation and compliance approval. Where refund isn’t feasible, we may offer an account credit at our discretion.
Unauthorised chargebacks without prior dispute may trigger account suspension, funds hold, and legal reporting where required. Always contact support first to resolve issues.
We may temporarily hold withdrawals/refunds for routine checks (KYC, AML, risk). Cooperate promptly to avoid delays.
Dispute window: within 24 hours of the event/credit issue. Raise a ticket via WhatsApp; if unresolved, request escalation to a senior specialist. Keep all bank references handy.
Set budgets, take breaks, and never chase losses. Tools available on request: deposit limits, time-outs, self-exclusion. Services are for 18+ only; follow local/state laws.
Questions about this policy? Message us on WhatsApp. We aim to respond within 24 hours.